Document Accessibility Experts


Accessibility Experts

Document Remediation Solutions


Documents Remediated

documenta11y- Accuracy



A brief overview of EAA/EN 301 549 is given below.

EAA (European Accessibility Act) is legislation passed by the European Union in April 2019 that requires digital products and services to be accessible.

This policy document was developed by the European Telecommunications Standards Institute (ETSI), the EU agency that regulates the digital sphere. European Standard EN 301549 defines official accessibility standards for the web.

In 2021, the World Wide Web Consortium (W3C) released the latest version of EN 301549 New Window based on the Web Content Accessibility Guidelines, WCAG, New Window. It was developed to reflect other national and international protocols, such as the American Section 508 protocol.

To avoid being a general law affecting all industries, the EAA is deliberately designed to be industry specific. In the EAA, the new law clearly defines which products and services are subject to it. These include:

  • Computers and operating systems
  • Telephone services and related equipment
  • Audiovisual media services, such as television broadcast and related consumer equipment
  • Services related to air, bus, rail, and other passenger transport
  • Banking services
  • eBooks
  • eCommerce remediates digital content
residing in all forms of documents

Our Capabilities

Document accessibility audit

Document accessibility audit

Document Remediation

Document remediation services

Image Alt Text Remediation

Alt Text for Images

Audio Video Transcription

Audio Video Transcription


Closed Captioning

Our Document Remediation Process


Upload files directly to your account. You can also add 3rd party links to transfer files.

Expert Review

Combining automated tools and our expert reviewers, a thorough analysis of every document is performed to find potential errors, alt-text, color contrast, and more.

Customized Quote

Review your customized quote and pay securely – all within


Our accessibility experts start fixing errors and remediating your documents.

Track Project

Get complete visibility into your project including delivery date, project cost, order history, and more using our easy-to-use interface.

3-Tier Quality Model

Ensure your documents are compliant, error-free, and more usable for people with disabilities.

Project Delivery

Upon QA, remediated documents are uploaded to your account and can be easily downloaded from your project dashboard.

How do we do it?

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