Digital Accessibility for
the Hospitality & Travel

Restaurant executive accessing digital menu on a handheld device
Document Accessibility Experts


Accessibility Experts

Document Remediation Solutions


Documents Remediated

documenta11y- Accuracy



Travelers with disabilities encounter many barriers when planning, booking, and traveling, regardless of whether they are on business or pleasure trips. In some cases, these are only minor inconveniences. In some cases, digital experiences in hotels and restaurants make it impossible to navigate them without assistance. According to a survey, nearly half of global travel and hospitality executives said they prioritize new technology to better serve customers and/or suppliers.

There are many standards including ADA, WCAG, AODA, and EAA that require electronic documents to be accessible to people with disabilities. Remediation services help organizations bring online documents into compliance quickly and easily.

Why your documents should be ADA-compliant?

Customers and employees with disabilities make up 25% of your customer base. Your digital files may be accessed by them using assistive technology. By not providing accessible resources, you discriminate against certain groups. Accessibility issues that remain unresolved can lead to frustrated people taking legal action. During 2019, the hospitality industry faced 553 digital accessibility lawsuits. Business lawsuits on accessibility are expensive, time-consuming, and problematic.

documentA11Y can help you avoid costly penalties by remediating documents that conform to WCAG, ADA & 508 standards.

Our accessibility experts have vetted thousands of documents for hotels & resorts, restaurants, travel & transportation providers, spas & wellness centers, cruise lines, events, and many more.

A tourist and receptionist at a hotel check-in desk remediates digital content
residing in all forms of documents

We can help you achieve your compliance goals

We have remediated several thousand documents for travel and hospitality industry and can deliver high-quality accessible documents that meet compliance standards such as the ADA, Section 508, WCAG, PDF U/A and many more.

An infographic showing documenta11y logo in center surrounded by circles with compliance standard labels (clockwise) Section 508, W C A G, A C A, A O D A, E A A / E N, A D A, P D F / U A.

Our Capabilities

Document accessibility audit

Document Accessibility Audit

Document Remediation

Document Remediation Services

Image Alt Text Remediation

Alt Text for Images

Audio Video Transcription

Audio Video Transcription


Closed Captioning

Our Document Remediation Process


Upload files directly to your account. You can also add 3rd party links to transfer files.

Expert Review

Combining automated tools and our expert reviewers, a thorough analysis of every document is performed to find potential errors, alt-text, color contrast, and more.

Customized Quote

Review your customized quote and pay securely – all within


Our accessibility experts start fixing errors and remediating your documents.

Track Project

Get complete visibility into your project including delivery date, project cost, order history, and more using our easy-to-use interface.

3-Tier Quality Model

Ensure your documents are compliant, error-free, and more usable for people with disabilities.

Project Delivery

Upon QA, remediated documents are uploaded to your account and can be easily downloaded from your project dashboard.

Don't Wait. Upload your documents now!
Our Prices start at Just $4 per Page!