A brief overview of EAA/EN 301 549 is given below.
EAA (European Accessibility Act) is legislation passed by the European Union in April 2019 that requires digital products and services to be accessible.
This policy document was developed by the European Telecommunications Standards Institute (ETSI), the EU agency that regulates the digital sphere. European Standard EN 301549 defines official accessibility standards for the web.
In 2021, the World Wide Web Consortium (W3C) released the latest version of EN 301549 New Window based on the Web Content Accessibility Guidelines, WCAG, New Window. It was developed to reflect other national and international protocols, such as the American Section 508 protocol.
To avoid being a general law affecting all industries, the EAA is deliberately designed to be industry specific. In the EAA, the new law clearly defines which products and services are subject to it. These include:
Computers and operating systems
Telephone services and related equipment
Audiovisual media services, such as television broadcast and related consumer equipment
Services related to air, bus, rail, and other passenger transport
Banking services
eBooks
eCommerce
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