Bridging Gaps: Enhancing Digital Accessibility in Public Services

In 2024, millions of Americans with disabilities still struggle to navigate inaccessible government websites. Over three decades have passed since the Americans with Disabilities Act (ADA) promised a new era of equality, and 26 years since Section 508 mandated accessible federal technology. Yet, for a significant portion of the population, the digital landscape of government services remains a frustrating maze of obstacles.